Total Executive: May 2010

Patrick Awuah: Educating a new generation of African leaders

Source:

Total Executive

The Transformation of Africa requires Enlightened Leaders. Enlightened Leaders require a unique style of education.
This is a informative vodcast with ideas and solutions

Thursday, May 20, 2010

Total Executive Quotes & Tips #35 - "To live for results would be to sentence myself to continuous frustration. My only sure reward is in my actions and not from them." - Hugh Prather

"To live for results would be to sentence myself to continuous frustration. My only sure reward is in my actions and not from them." - Hugh Prather

Source:

Total Executive

Executive Recruitment - It is hard to find a video that is not an ad... here's one...

Source:
Total Executive
http://www.TotalExec.com.au

Firstly, jump through approximately the first minute of this video - it's the ad part...

After that you will find some interesting facts - decide what suits you, and the future of executive research - for you - either as an executive, or a recruiter...

Wednesday, May 19, 2010

Total Executive Quotes & Tips #34 - "Life is a great big canvas, and you should throw all the paint you can on it." - Danny Kaye

"Life is a great big canvas, and you should throw all the paint you can on it." - Danny Kaye

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

Here is another one on Executive Recruitment - Discussing the need for Clients/businesses to team with their recruiters... ((Tags:All industries,Business Performance,Challenge,Change,Engagement,Executive Recruitment,HR,Knowledge,Recruitment,Success,T

Source:
Total Executive
http://www.TotalExec.com.au

Taken from the same source in the vodcast above - jump the first minute - it's an ad, this interview shows a lot of elements faced between clients and their recruiters

Tuesday, May 18, 2010

Total Executive Quotes & Tips #33 - by Helen Keller

"Science may have found a cure for most evils; but it has found no remedy for the worst of them all - the apathy of human beings." - Helen Keller

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

Executive Recruitment Interviews - more American ideas here...

Source:
Total Executive
http://www.TotalExec.com.au

As Australians, we look forward to more Executive Recruitment knowledge on what is happening in the Australasian area... Here is info of the manufacturing/engineering side...

Monday, May 17, 2010

Total Executive Quotes & Tips #32 - History has repeatedly been changed by people who had the desire and ability to transfer their convictions and emotions to their listeners ((Tags:Communication,Experience,Leadership,People Skills,Programs,Relations

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

History has repeatedly been changed by people who had the desire and ability to transfer their convictions and emotions to their listeners

Dale Carnegie

A key quality of a leader is the ability to "move people" to action.

Here are some guidelines for inspiring cooperation:

Begin with honest, sincere appreciation
Show respect for the other persons opinion
Ask questions instead of giving direct orders
Make the other person happy about doing the things you suggest

An Australian Representative talking about Executive Recruitment...

Source:
Total Executive
http://www.TotalExec.com.au

Kelly and the Six Figure Team have been breaking into the Executive Recruitment field in Australia over recent years...
When you view Executive Recruitment in Australia on YouTube, this is the first of 3 videos we have available as a resource...

Sunday, May 16, 2010

Total Executive Quotes & Tips #31 - by Joan Lunden

"Holding on to anger, resentment and hurt only gives you tense muscles, a headache and a sore jaw from clenching your teeth. Forgiveness gives you back the laughter and the lightness in your life." - Joan Lunden

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

ABC Interview shows importance of NeuroFeedback for Performance

Source:
Total Executive
http://www.TotalExec.com.au

If you like this vodcast, view the next one on how business performance is measured using NeuroFeedback

Saturday, May 15, 2010

Total Executive Quotes & Tips #30 - "Anger makes you smaller, while forgiveness forces you to grow beyond what you were." - Cherie Carter-Scott

"Anger makes you smaller, while forgiveness forces you to grow beyond what you were." - Cherie Carter-Scott

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

Psychology & Neurofeedback for Peak Performance - Includes EEG Videos with Information

Source:
Total Executive
http://www.TotalExec.com.au

When you learn how to be a powerful performer - you learn how to relax whilst you perform,
This is what Neurofeedback does as shown in this video sample...

Friday, May 14, 2010

Total Executive Quotes & Tips #29 - "The measure of a man is the way he bears up under misfortune." - Plutarch

"The measure of a man is the way he bears up under misfortune." - Plutarch

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

NeuroFeedback and ADHD Treatment

Source:
Total Executive
http://www.TotalExec.com.au

When you view the videos that directly precede this one, you start to understand how ADD/ADHD treatment can be improved using NeuroFeedback...

Thursday, May 13, 2010

Total Executive Quotes & Tips #28 - A insightful anonymous quote about challenges

"Challenges make you discover things about yourself that you never really knew. They're what make the instrument stretch-what make you go beyond the norm." - Anonymous

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

The Churchill Club review 'Executive Leadership & Business Performance'

Source:
Total Executive
http://www.TotalExec.com.au

Many executives will be familiar with The Churchill Club
This is a very interesting forum review... initial introductions take you to about 3minutes 30seconds...

Total Executive Quotes & Tips #27 - "Life's challenges are not supposed to paralyze you, they're supposed to help you discover who you are." - Bernice Johnson Reagon

"Life's challenges are not supposed to paralyze you, they're supposed to help you discover who you are." - Bernice Johnson Reagon

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

How The Green Energy Movement Benefits America - T. Boone Pickens

Source:
Total Executive
http://www.TotalExec.com.au

This softly spoken gent has a few ideas that could be relevant for Australia as well...

Tuesday, May 11, 2010

Total Executive Quotes & Tips #26 - Enthusiasm ensures the Success of Any Project

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

“ Enthusiasm is that ingredient of vitality mixed with a firm belief in what you are doing that ensures the success of any project you undertake. ”

- Dale Carnegie

Very often in any selling situation obstacles will have to be overcome before a buying decision is made. Resolving objections effectively is a process that involves careful, sensitive listening along with positive, factual responses to the buyer's concerns. Consider the following sales techniques when preparing to meet with, or engaging in any dialogue with your customers or prospects:

Build a rapport
Express genuine interest
Produce a potential solution
Motivate the client to take action
Commit your service or product to enhancing their internal establishment

What is Thinking Digital

Source:

Total Executive

Have you considered how the digital world is developing?

Monday, May 10, 2010

Total Executive Quotes & Tips #25 - by Nash

"What a man really wants is creative challenge with sufficient skills to bring him within the reach of success so that he may have the expanding joy of achievement." - Nash

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

Leadership Interview - Is this how Leadership Interviews began online...

Source:
Total Executive
http://www.TotalExec.com.au

Back in 2000, before YouTube, people had video. If you look up 'Leadership 2000', this is the video at the top of the list on YouTube

Between the elements of conversation in the 10 minutes of history in this video are a few gems of interest

Sunday, May 9, 2010

Total Executive Quotes & Tips #24 - by Alexander Graham Bell

"When one door closes, another opens. But we often look so regretfully upon the closed door that we don't see the one that has opened for us." - Alexander Graham Bell

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

The Tribes We Lead - Seth Godin

Source:
Total Executive
http://www.TotalExec.com.au

Find out what you do, then learn how you lead others...

Saturday, May 8, 2010

Total Executive Quotes & Tips #23 - "Minds are like parachutes, they function only when open." - Anonymous

"Minds are like parachutes, they function only when open." - Anonymous

Source:
Total Executive
http://www.TotalExec.com.au/te-tips/

Futurist Patrick Dixon Talks on Industry Trends, Management, Marketing, Customers and more

Source:

Total Executive

This talks relates the future to telecommunications...

Friday, May 7, 2010

Total Executive Quotes & Tips #22 - by Mark Twain

"Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great." - Mark Twain

Source:

Total Executive

Interview with Ricardo Semler - A new style of Management

This Brazilian has created a billion dollar business by letting people manage themselves, select their own managers, their level of pay and the only system - anonymous review

Thursday, May 6, 2010

Total Executive Quotes & Tips #21 - "Pay no attention to what the critics say; no statue has ever been erected to a critic." - Jean Sibelius

"Pay no attention to what the critics say; no statue has ever been erected to a critic." - Jean Sibelius

Source:

Total Executive

Brain Food #1 - Measuring your Level of Attention

Source:

Total Executive

This is an interesting test for the brain that Lumosity have developed that will measure your levels of attention

To play the game click here

Source:

Lumosity

Wednesday, May 5, 2010

Digital Issue of Fast Thinking Magazine - Sustainable Cities and Companies issue

Source:

Total Executive

Download the digital edition here

Source

Fast Thinking

Total Executive Quotes & Tips #20 - "There are two ways of meeting difficulties: you alter the difficulties, or you alter yourself to meet them." - Phyllis Battome

"There are two ways of meeting difficulties: you alter the difficulties, or you alter yourself to meet them." - Phyllis Battome

Source:

Total Executive

Tuesday, May 4, 2010

Total Executive Quotes & Tips #19 - by William Ellery Channing

"Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict." - William Ellery Channing

Source:

Total Executive

Does IT Structure Really Matter?

Source:

Total Executive

Does IT Structure Really Matter?

By Hugo Trepant, and Martin Roets

Large corporations have long struggled to make their IT organisations more effective and more adaptable, often by reorganising the IT department itself. Yet the importance of restructuring may have been overstated. According to a recent Booz & Company survey, how your IT department is structured has little effect on how well it executes its mission and responds to changes in the business environment. Centralised, decentralised, hybrid, or federated—virtually any organisational scheme can get the job done. What does matter is the free flow of information and the proper allocation of decision rights.

The Flow of Information

Free-flowing information is more than three times more important than structure in promoting adaptability, a critical capability in volatile times. Yet most survey respondents stated that information does not flow freely within their IT organisations. IT line managers don’t have adequate access to suitable metrics and IT staff lack the information needed to understand the impact of their day-to-day choices. CIOs should work closely with senior business executives to ensure strategic alignment, and put processes and tools in place to make available to all levels of the IT organisation the information necessary to carry out the strategic mission.

Decision Rights

Survey respondents also highlighted widespread problems in decision-making: It is often unclear who has responsibility for decisions and the actions that follow. As a result, decisions are frequently second-guessed. CIOs should collaborate with peers in the business and in IT to put clearly defined and transparent decision processes in place.

Yes, IT effectiveness can be improved—without restructuring the IT function yet again. By engaging actively with the business and not ring-fencing the IT function, CIOs can improve the most important drivers of IT organisation effectiveness—information flow and decision-making.

Source:

Booz & Co

Total Executive Inaugural Newsletter released http://eepurl.com/uHIp - includes complimentary 2010/2011 membership -$495

The Total Executive inaugural newsletter has gone out with people viewing from around the world.
View it here: http://eepurl.com/uHIp
And check out our latest articles here: http://www.totalexec.com.au/totalexec-views/

Monday, May 3, 2010

Total Executive Quotes & Tips #18 - "Challenges are what make life interesting; overcoming them is what makes life meaningful." - Joshua J. Marine

"Challenges are what make life interesting; overcoming them is what makes life meaningful." - Joshua J. Marine

Source:

Total Executive

http://www.TotalExec.com.au/te-tips/

Not Your Typical Marketing Campaign: The Next Wave of Technology-Driven Marketing

Source:

Total Executive

By Klaus Hölbling, Olaf Acker, and Florian Gröne

You’re in the middle of a business trip. You’ve left your cell phone charger at home, your phone’s battery is dead, and a big client is calling you in two hours. So you make your way to your mobile operator’ nearest retail outlet to buy a new charger, and maybe a battery too. You walk in, hoping to complete this tedious errand quickly. Much to your surprise, you walk out 20 minutes later with a complete travel kit, including a spare charger, a battery, and a three-month trial subscription to the mobile company’s basic e-mail and Internet service package. How did that happen? Chalk it up to next-generation marketing IT: the new wave of technology-driven marketing.

Here’s how it works. While your phone is charging, the sales agent enters your phone number into the sales terminal, activating the customer relationship software maintained on a global network. Its purpose is to help the clerk recognize your individual needs and predispositions, and to offer you products likely to interest you. While you wait, the program brings up your record and identifies you as a high-value client, who makes a lot of phone calls and occasionally runs over your monthly allotment. You also do a lot of text messaging, regularly check your account online, receive your bills via e-mail, and have an up-to-date, multimedia-ready phone.

The system analyzes this information for a few seconds and then, based on pre-calculated scores, the campaign engine determines that you’re likely to be an early adopter: the sort of person who is willing to try new technologies. In addition, the loyalty generated by the free travel kit should makes it less likely that you would switch to a competitor, increasing your expected “high-roller” lifetime value to the company by a significant percentage. The system leads the agent, step by step, to make you a series of offers. A natural talent for salesmanship may play a part in the agent’s success, but the real secret lies in the information he or she receives from the computer. It tells the sales agent precisely what to offer you, based on the statistical likelihood that you (or people like you) will be interested in the product or service. Under the circumstances, how can you refuse? You’re surprised and delighted by the travel kit, which in turn makes you feel more loyal to the company. Like many “high-value” users of the online trial, you will probably end up keeping the e-mail service, at the non-discount price, for many years to come.

None of those decisions—or the business results that followed—would have been possible without the help of the next generation of marketing technology. These new forms of information technology require a transformation of current direct marketing technology architectures, with three primary goals in mind. The first goal is the ability to instantly collect data from a variety of channels—including retail outlets, the Web, or and the call center—and then to distribute relevant information back to those channels. The second is the capacity to compile and generate a coherent view of every customer, taking into account his or her histories and preferences. And the third goal is the creation of business rules that will govern every customer interaction, including which messages to send and which deals to offer. That’s a tall order, and the only way to get there is to make sure CIOs work closely with marketers to lay out the overall marketing strategy, and then to translate it into the processes and rules that will play out at every point of contact.

In Marketing, Knowledge Is Power

Consider how much more value your visit to the shop generated for the phone company than a traditional marketing campaign would have. Before that visit, you might have received dozens of generic mailings, at great expense, from the phone company. None of them illuminated your individual needs and interests. And you probably threw them all away with hardly a glance.

What are those traditional marketing campaigns missing? They lack the analytical rigor, driven by information technology, that might allow the company to establish a better dialogue with its customers. The next generation of marketing campaigns can go beyond today’s rough efforts at customer segmentation, using IT to gather much more refined perspectives on customers and their behavior. Messages and offers can be generated through dynamic, rules-based software engines, and tailored to a “segment of one”—that individual business traveler standing in the shop with a dead phone, for instance, or any one of hundreds of other people with different attitudes and needs—making the right offer to the right consumer at the right time (see Exhibit 1).

Next-generation campaign systems will give marketers the ability to integrate data into their calculations from all touch points—the Web, the phone, the physical retail outlet—through which they interact with their customers and learn about them. With that knowledge, marketers can also design flexible, real-time “inbound” campaigns that listen actively and respond to customer behavior and preferences. Should a customer complain about a product in an e-mail or during a customer service call, for instance, the business rules programmed into the IT system might determine that he or she should be sent an offer for a product upgrade. In effect, this type of IT system maintains an ongoing conversation with customers, reacting to every customer action and learning more and more through each contact.

A large UK-based bank set itself the goal of achieving better customer insight in rethinking its marketing IT. After the implementation of a new design, the bank was able to gather transactional data and customer information across its entire product line, from mortgages to credit cards to savings accounts. That information enabled the system to generate a single view of each customer, including an accurate portrait of the bank’s profits from each customer, on a monthly basis. The bank now uses that portrait to segment customers, based on both their present and potential future value to the bank. For any given customer, a bank teller can bring up a screen containing detailed information about that person, his or her overall value to the bank, and the types of offer they are likely to consider seriously. Much of this information is based on “propensity analysis”—what this customer is likely to buy, based on how similar customers have behaved. The results so far have been strong, and the bank is now widely recognized as the most effective cross-seller of financial products in the U.K.

Source:

Booz & Co

Sunday, May 2, 2010

Total Executive Quotes & Tips #17 - "Adventure is worthwhile." - Amelia Earhart

"Adventure is worthwhile." - Amelia Earhart

Source:

Total Executive

'Swap A Book - For Students' is LAUNCHED

Source:

Total Executive

Swap A Book - For Students

Swap A Book for Students is a community project developed by Total Executive to help support students and the education facilities that improve the knowledge of our future generations.

The concept is simple...

You have a book I haven't read and I have a book you haven't read. We both recommend these books to each other.

Instead of buying the same new book each to read ourselves... We 'Swap A Book'.

Now since we are both saving the cost of buying these books - both of us pledge to contribute an amount to the education facility of our choice:

It could be a local infants, primary or secondary school
Maybe you select a Tafe or University
Maybe it is a community education facility...

Whatever your selection, we are sure that your contribution will be appreciated.

[NB: Consider asking for a receipt if you are eligible for a tax deduction for your contribution. In this way, you may be able to contribute more since the government will be giving you some money back].

The whole concept is based on a system of honesty and giving - only as much as you can afford.

At the same time we all are learning - as we read more books!

Total Executive believe that the most valuable investment we can make is supporting the education and development of our future generations. That is why we have developed 'Swap A Book' as the first community project we support.

If you represent an education facility that would like to be involved in 'Swap A Book - For Students', please provide details in the form here so we can promote your involvement

If you have a story about how you have had success using 'Swap A Book', please let us know using the form here and your story could feature in our 'Community Projects Blog' - that is syndicated across a variety of media, including many social media platforms.

If you represent a business, organisation, association or other facility and believe there are ways we can collaborate with 'Swap A Book - For Students', please contact us using the form here

Saturday, May 1, 2010

Total Executive Quotes & Tips #16 - "Accept the challenges, so that you may feel the exhilaration of the victory." - George S. Patton

"Accept the challenges, so that you may feel the exhilaration of the victory." - George S. Patton

Source:

Total Executive

Total Executive Quotes & Tips #15 - Are you bored with Life?

Source:

Total Executive

“Are you bored with Life? Then throw yourself into some work you believe in with all your heart, live for it, and you will find happiness that you had thought could never be yours.”

- Dale Carnegie

Following the same routine day after day can get boring and make it seem as if you are experiencing a 'slump' at work. Find something from your life that, when focused upon, recalls your happiness, and likely your vigor, too. Apply these positive feelings to the work you are trying to do. Here we've listed some additional tips on how to keep the boredom out of your work experience:

Open up to risk, change and opportunity
Create a personal vision
Set measurable goals for your vision
Work towards your vision everyday
Keep track of your daily achievements
Be enthusiastic about your goals

Where is leadership needed?

Source:

Total Executive

Imagine Leadership | By XPLANE & Nitin Nohria
Some thought provoking images here: